ROLE SUMMARY
-Medical Information (MI) is a global customer-focused group within Worldwide Medical & Safety that is responsible for responding to unsolicited medical inquiries regarding Pfizer products and devices.
-Expectations of this role include, but are not limited to, researching and preparing responses for medical inquiries, as well as interfacing with and supporting Business Unit(s)/Product(s)/Therapeutic Area Team(s) and global colleagues by providing medical information and analysis of inquiry trends to support departmental and company objectives. -The scope of responsibilities is Local, Regional and Global in some instances.
ROLE RESPONSIBILITIES -Ensure that the medical and scientific information provided is evidence-based and fair balanced in accordance with prevailing global and local SOPs. Ensure that all inquiries are handled in accordance with Pfizer standards.
-Researches and analyses scientific information to answer escalated medical inquiries from healthcare professionals in accordance with Pfizer and local regulatory standards. -Develop and maintain collection of global & local scientific response documents for designated portfolio/therapy area in accordance with Pfizer MI standards and local regulations based on customer needs. -Ensures the availability, accuracy and maintenance of medical content on MI digital platforms. -Proactively participate in or lead regional therapy area teams & global product teams and significantly contribute to the development of regional and global medical information content about Pfizer medicines. -As needed, support Medical Information frontline activities by -Ensuring that frontline personnel have necessary resources to appropriately meet customer needs and expectations. -Directly receiving and responding to medical inquiries as necessary. -Proactively participate in or lead local, regional and global initiatives aimed at developing new capabilities and improving efficiencies. -Represents MI on relevant Product/Therapy Area cross-functional teams. Interprets and communicates trends and business insights based on analysis of inquiries to Product/Therapy Area teams. -Develops and maintains strong working relationships with relevant stakeholders such as Medical Affairs, Regulatory Affairs and Drug Safety -Participates in mentoring, coaching, and training of new and existing colleagues.
QUALIFICATIONS -Fluency in both Korean and English required.
-Tertiary qualifications in pharmacy or science with an appropriate life science major Postgraduate qualifications and/or registration as a pharmacist would be highly desirable. -Candidates with pertinent industry-related experience are desirable. -More than 2 years’ experience in as Clinical Practice and/or Pharmaceutical Industry. -Experience working in a multi-cultural environment, with global or regional business responsibilities preferable. -Advanced skills at critically evaluating literature and writing/summarizing clinical and scientific data. -Proficient at utilizing medical literature and drug information databases. -Demonstrates excellent relationship management and customer orientation. -Exhibits strong oral and written communication skills. -Demonstrates strong analytical skills -Able to work in a fast-paced environment with competing priorities. -Effectively deals with ambiguity and adapts quickly to change. -Demonstrates initiative and works independently on complex projects
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS -Follows Pfizer Korea work schedule policies
-Ability to work in a virtual work environment. -Ability to work early morning or late evening hours to accommodate global/regional teleconferences/meetings | 
