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Digital Channel Specialist

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Digital Channel Specialist

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Purpose of Role  

To ensure Sanofi Aventis Korea Multi-channel (Digital Channel) engagement

¡°Go-to market¡± strategy development with Business Units to accelerate digital customer

engagement in digital era and to optimize company presence and business efficiency


Priorities & Responsibilities 

-Develop integrated multi channel (mainly digital) marketing strategy and implementation 

 plan via global digital platforms

-Collaborate with business units to enhance customer (Health care professional) 

 experience in digital touchpoints

-Develop digital customer engagement program and collect customer behaviour data (e.g. 

 Engagement channels, web traffic, CRM data, Engagement quality data), conduct analysis

 and turn them into actionable insight by utilizing analytical tools to develop mid and long 

 term strategy including CH ROI analysis

-Develop and manage customer engagement & channels performance dashboard in 

 country digital performance dashboard  

-Cultivating digital channel programs and analytic-based strategy development is main task 

 rather than digital media buying and management Job holder requirements


Language skill

-Strong written and verbal communications both in Korean and English.


Education

-A minimum of bachelor¡¯s degree in Business, Information /Computer Science, 

 Business Analytics or equivalent


Experience & Knowledge

-Minimum 5 years in strategic digital marketing or brand marketing in major companies 

 with analytical work scope

-Digital Marketing strategy development experience including web service

 development and program management

-Understanding and interest in Customer Profile gathering/ Data Management 

 / Insight Development flow

-Demonstrated ability to develop insight based on analytics to produce 

 tangible business results

-Digital Marketing execution fundamentals in pharmaceutical or healthcare industries is plus


Core competencies /skills

-Good interpersonal and persuasive communication skills both written and verbal

-Strong analytical and organizational skills with strategic thinking abilities

-Practical experience in analytical and statistic tool utilization (e.g : R / SPSS / 

 Google Analytics / Adobe / Oracle / Olap tool)

-Basic knowledge and understanding of Pharma business is plus

-Good MS office skill (Excellence in excel) plus

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